AiHome

Brand Story

Aihome is a new force to reckon with in the personal and home technology space, experiencing rapid growth and market penetration over the past 2 years. Their goal? Bringing the latest innovation in smart home products to homes across Malaysia. With retail spaces dedicated to providing an optimal smart home experience, Aihome delivers revolutionary smart home appliances, smart devices, I.O.T. devices and gadgets to consumers.

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The Challenge

When we first came on board to consult Aihome, the industry was seeing a massive boom in marketplaces, with Shopee and Lazada then taking the front stage in user acquisition, usage, and growth. Aihome was looking for an effective marketing solution to drive increased traffic to their brand webstore, in efforts to boost their digital retail presence.

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The challenge posed itself as the large marketplaces have achieved familiarity status amongst online users, where many vendors on the said marketplaces were deploying cutthroat price-slashing techniques for customer acquisition purposes. To allow Aihome to be able to slash through the noise, and to pull customers away from the said marketplaces into their own webstore, a funnel had to be created.

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The Solution

Creating impact through creativity

Having a brand webstore forms only one part of the picture. The next step would be to:-

• Gain sufficient brand awareness to drive organic discoverability and site visits;
• Drive paid traffic to the website with creative visuals;
• Gain sales on the website.

Our team worked hand in hand with Aihome’s internal marketing and operations team to deploy promotions and incentives to draw user traffic away from the marketplaces into their webstore. 

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Key Results

This tactic proved to be successful, with Aihome achieving a 129x return on ad spend (measured against sales) on a particular product category (robot vacuums) during the sale period, with 100% of the conversions taking place on their webstore.